l89w Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the l89w platform ("Platform", "Website") and the user ("you", "member"). By visiting the l89w website, creating an account, or using any service, you agree to comply with these terms.

l89w is an online casino and sports betting platform providing entertainment services for users in Bangladesh. All games, payment facilities and support services available on the platform are governed by these terms.

These terms may be provided in both English and Bengali. In the event of any difference in interpretation, the Bengali version will take precedence.

To become a member of l89w, you must provide accurate and complete information. Only one account is allowed per person. Creating multiple accounts is strictly prohibited and may result in account suspension or permanent closure.

2.1 Registration Terms

• You must provide your full name, an active email address and correct contact information.
• The information provided when creating your account must match the details on your national identity card.
• You are solely responsible for keeping your password secure. You should not share your password with anyone else.
• If the security of your account is compromised, notify the l89w support team immediately.
• You are responsible for all activity carried out on your account.

2.2 Account Verification

l89w may request additional documents for identity verification at any time. Withdrawal requests may be put on hold until the verification process is complete. This is part of the platform's security measures.

l89w is a platform for users aged 21 and above only. By creating an account, you confirm that you are at least 21 years old.

Minors are strictly prohibited from creating an account or using the platform. If l89w confirms that a member is a minor, that account will be closed immediately and all balances will be considered void.

For age verification, l89w may request a copy of a national identity card, passport or driving licence.

4.1 Deposit Rules

Payment methods currently accepted at l89w: bKash, Nagad, Rocket, Upay and bank transfer. All transactions are completed in Bangladeshi Taka (৳).

• The minimum deposit amount is ৳200 (for each method).
• Deposits are generally credited to your account instantly.
• Make sure to use the correct reference number when making a deposit.
• In case of a failed deposit, contact the support team.

4.2 Withdrawal Rules

Withdrawal requests are generally processed within 1 hour. Account verification must be completed before making a withdrawal.

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made using the same method used for the deposit.
• Funds earned from bonuses must meet wagering requirements before withdrawal.
• l89w reserves the right to hold withdrawals in cases of suspicious activity.

4.3 Currency and Tax

All amounts are displayed in Bangladeshi Taka. Tax obligations are entirely the member's own responsibility. l89w does not provide any advice on tax matters.

l89w offers various bonuses and promotional offers. Each bonus has its own terms and conditions, which should be read carefully before claiming a bonus.

5.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to ৳20,000. The wagering requirement for this bonus is 15x (the deposit plus bonus must be wagered 15 times).

• The welcome bonus applies only once, at the time of the first deposit.
• The wagering requirement must be met within 30 days of claiming the bonus.
• Winnings from the bonus will be withdrawable after wagering is completed.
• If the bonus is abused through multiple accounts or false information, the bonus will be cancelled.

5.2 VIP Program

The l89w VIP program has four tiers: Bronze, Silver, Gold and Platinum. Weekly cashback benefits are available at each tier:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.
• Platinum: up to 1.0% weekly cashback.

VIP tier upgrades are determined based on regular activity and engagement on the platform. l89w reserves the right to change the terms of the VIP program at any time.

All games on l89w are operated fairly and transparently. Software from world-class game providers is used, including Pragmatic Play, Evolution Gaming, JILI, PG Soft and Spribe.

• The outcome of each game is determined by a random number generator (RNG).
• There is no way to alter the outcome of any game — game manipulation is strictly prohibited.
• If a game is left incomplete due to a technical error, l89w will resolve it in accordance with the applicable policy.
• In the event of a software or server error, a bet may be considered void.
• For live betting or sports betting, the official result of the relevant match will apply in determining the outcome.

The following activities are strictly prohibited on l89w and if such activity is detected, the account will be closed immediately:

• Creating or operating multiple accounts.
• Providing false or misleading information.
• Using automated software, bots or scripts.
• Bonus abuse or system manipulation.
• Money laundering or illegal financial activity.
• Hacking, cyber attacks or attempting unauthorised access to the system.
• Attempting to exploit technical errors on the platform.
• Colluding with other members when betting.

In the event of such activity, l89w reserves the right to forfeit all deposited and won funds and to take legal action if necessary.

l89w reserves the right to temporarily or permanently close any account for the following reasons:

• Violation of the terms and conditions.
• Failure to verify identity or providing false information.
• Being a minor.
• Suspicious financial activity.
• Court order or legal obligation.

Members may also request closure of their own account at any time. All pending withdrawals will be processed before the account is closed, provided there is no breach of the terms and conditions.

l89w is firmly committed to responsible gaming. We believe that gaming is a form of entertainment and should never be a cause of financial hardship.

• Members can set their own deposit limits.
• Temporary break or self-exclusion options are available.
• If signs of problem gaming are observed, the l89w support team may get in touch.
• To learn more about responsible gaming, visit our Responsible Gaming page.

l89w places the highest importance on protecting your personal information. All data is stored securely using SSL encryption technology.

Full details of how your information is collected, used and protected can be found in our Privacy Policy. l89w never sells your personal information to third parties.

• All financial transactions are completed through encrypted channels.
• Payment information is stored on secure servers.
• Information may be shared upon request from regulatory authorities.

l89w is an entertainment service. l89w is not responsible for financial losses from gaming. l89w's liability for losses caused by technical errors, third-party service disruptions or any other unforeseen circumstances is limited.

• If an internet connection is lost, the outcome of an ongoing game will be determined according to the server logs.
• l89w is not responsible for failures of third-party payment services.
• In the event of an account being hacked or accessed without authorisation, the member bears responsibility for maintaining security.

For any dispute or complaint, please contact the l89w support team first. Our team is available 24/7 to assist in Bengali.

• Instant support is available through live chat.
• Detailed complaints can be sent by email: [email protected]
• After a complaint is received, it will be investigated as quickly as possible.
• During the investigation, the relevant account or transaction may be temporarily suspended.

l89w's decision will be considered final and binding, unless reconsidered at a later stage on the basis of additional evidence.

l89w reserves the right to amend these terms and conditions at any time. Members will be notified of significant changes by email or through a notice displayed on the platform.

Continuing to use the platform after the updated terms take effect will be considered your acceptance of the new terms. The latest version will always be available on this page.

If you have any questions or comments about these terms and conditions, please contact the l89w support team:

• 24/7 Live Chat (in Bengali) — via the platform.
• Email: [email protected]

Our support team is available around the clock in accordance with Bangladesh Standard Time (BST, UTC+6).

For more information, visit our FAQ page or learn about us.